Posts tagged ‘serendipity sams’
Looking for a cheap party?
We know that times are tough for many of our customers, and you want to get the best value for your money.
This is why last year, we introduced our Budget Buster party package.
Please note this offer is for Serendipity Sam’s members only. If you are not a member please click here to find out more about joining our fantastic money saving membership scheme for a £10 one off fee.
The Budget Buster party is available only for Serendipity Sam’s members, and offers all the fun of a Serendipity Sam’s party for those feeling the pinch of the credit crunch.
- 60 Minutes Play
- 30 Minutes Food
- Party Host
- Party Room (for duration of party)
- Budget Buffet
- Biscuits provided after the food has been cleared away
- Unlimited squash for all party guests
- Ice lollies for guests, as they leave
£6.50 per child
Minimum of 10 children. Maximum 20 children.
The birthday child’s place is FREE if 11 or more children attend the party
Available Tuesdays and Wednesdays during term-time only. Provided on a first come, first served basis. Limited offer. Limited availability. Terms apply.
If you would like further information, to check availability or to make a booking just call the Party Hotline on 0845 450 7200. Membership card details will need to be taken when you make your booking, please have this ready for our team.
BOOK EARLY TO AVOID DISAPPOINTMENT. THE BUDGET BUSTER PARTY OPTION IS A LIMITED TIME OFFER!
WIN A FREE PARTY for you and 10 friends…
There are only a few days left of our 10th birthday colouring competition where you can win a free party for you and 10 friends. Simply print off the colouring sheet which can be found here, then return it your local Serendipity Sam’s before 31st March.
Winners will be announced on the blog shortly after the 31st March.
Good luck
Sam
x
Win a party for you and 10 friends…
From Monday 8th March, when you visit our centre’s in Romsey or Christchurch you can collect a FREE colouring competition sheet.
As part of our 10th birthday celebrations, we will be choosing a winner who will receive a party for them and 10 friends, including 90 minutes of play, hot or cold food and a private party room.
Simply collect the colouring sheet on your next visit, colour in and return to our centre before the 31st March.
Good luck….
Childrens Party Options – Fantastic Party
We thought we’d bring our blog readers some information on our popular ‘Fantastic Party’, we know that when looking to book your child’s birthday party it isn’t easy, there are many options available these days – but with 10 years experience, and regular ‘excellent’ markings on our after party questionnaires, we like to think (and believe those who have had a party with us, would agree) that we offer great parties that children of all ages enjoy. Our team understand that a child’s birthday party is a very important day for them, and invest heavily in ensuring that our party host team operate at our very high standard and monitor feedback through our after party questionnaires to ensure we are achieving this.
Serendipity Sam’s Fantastic Party is a great childrens party option at our big indoor play and party fun centres in Dorset & Hampshire.
Before the party
On booking a date and time for you, we will then take a deposit payment from you of £25 (in some cases we may require a larger deposit, for example- last minute bookings)
We will then provide you with a confirmation letter, detailing price, dates, times and any other important information. We will also provide you with FREE party invitations.
One of our team will then be your main point of contact, although using our computerised booking system any of our booking team can access and help you with anything related to your booking.
What happens?
When you arrive at our centre (Romsey which is near Southampton, in Hampshire or Christchurch which is near Bournemouth, in Dorset) you are taken to your own private party room, which is yours for the duration of your party. Our party host who will be with you for the party will explain to you what will happen, confirm important details, and register the children as they arrive. The children take their shoes off and leave them in the party room.
Now to the exciting bit…
The children are then let free for 90 minutes of fun in our fantastic indoor play space, they can climb up, slide down, run around, and of course make lots of noise. They love it out there, don’t forget that you too can be part of the fun as at all Serendipity Sam’s centres, adults (18+) are allowed onto the equipment to supervise their children. Please remember to have enough adults to supervise the children, we suggest at least 1 adult (18+) to every 4 or 5 children.
I’m thirsty!
After all of that running around, the party guests may have worked up a thirst – that’s why throughout the duration of the party, your party host will keep their drinks topped up – unlimited squash for all of the party guests, is included in the price of your party.
…can I have something to eat
Yes, included in the price of your party is either a Hot meal, or a Cold food buffet. So after the 90 minutes of running around, the children are called over our sound system back to their party room. For the hot meal choice, we take the childrens orders at the start of the party (as they arrive) so you don’t need to worry about trying to get everyone’s food orders in advance. The choices for the hot meal are similar to our ‘Favourites’ childrens menu, they can choose from Chicken Nuggets, Fish Fingers, Beef Burger, Sausages, or Vegetarian Fingers all served with chips and a choice of beans, peas or mixed vegetables (please note all options are subject to availability on the day) For the cold buffet we offer sandwiches (normally Ham, Jam, Cheese Spread and Marmite) along with carrot and cucumber sticks, crisps, chicken nuggets and cold sausages.
Happy birthday to you…
After the children have eaten we will start the cake ceremony, that’s a 1,2,3 – “Happy birthday to ….” we encourage all of the children to join in singing happy birthday to the birthday child (you will need to provide a birthday cake), once the singing finishes, we put out some biscuits whilst the cake is cut and put into party bags (see the note below about our party bags)
That’s a wrap
That’s the end of the party! We get the children to pop their shoes back on, and hand out party bags (please see the note below about our party bags). The children all receive an ice lolly on their way out, and all leave with big smiles on their faces 
How much will this cost me
Just £9.00 per child, with a minimum of 10 children gets you a Serendipity Sam’s Fantastic Party. If the birthday child is a member of Serendipity Sam’s you could be entitled to a discount if you book a calendar month or more in advance – call our Party Hotline on 0845 450 7200 for details, please have the child’s membership card to hand.
Party bags
Our Fantastic party includes a party bag and discount voucher for each party guest. We do not provide any fillers for the bags (we only supply the actual bag itself alongside a Serendipity Sam’s discount voucher). You are free to add your own fillers to our bags, or to provide your own bags and fillers.
How do I book…
Please book early to avoid disappointment, for the best choice of dates and times book a good 6-8 weeks before the party.
To make a booking or to find out more about our parties call our party booking team on 0845 450 7200, the team are available to help you Monday to Friday from 9.30am – 3.30pm, and are also available at the weekends between 11am – 3pm. An answerphone operates outside of opening hours, and when the team are on other calls.
All information subject to change without prior notice. The managements decision is final in all regards. Terms apply, contact Serendipity Sam’s for further details.
Team Member Profile: Mark (Romsey)
Mark (Romsey), Customer Service Host
In the latest of our team member profiles, we introduce Mark who forms part of the customer services team at our Romsey (near Totton, and Southampton in Hampshire) play and party centre.
Those of you who have been lucky enough to meet Mark will agree that he really loves to please our customers, he has a really genuine customer service ethic which has won him many internal awards through our ‘Going for Gold Customer Service’ award scheme. Mark can often be found at our diner, where he will serve you the best of our food and beverage offerings with a big smile on his face – he is also very keen to help keep our centre clean and tidy, and often helps both during, and after our trading hours to make sure the entire building is at its best.
Mark has been with Serendipity Sam’s for just over a year now, starting initially as a ‘Play Host’ helping to ensure that the play area’s remained safe, helping children find their way around and generally making sure everyone was safe and happy!
Earlier this year Mark was transferred to our customer service team, which is where he works now hosting parties, serving on the diner, and keeping our customers happy. Recently Mark was awarded the Romsey Team Member of the Year 2009 award for his outstanding contribution to the team where he always delivers, and ensures that his colleagues and customers all have smiles on their faces. When you meet Mark, just see if his enthusiasm for fun, politeness and overall great customer care doesn’t inspire you – we are very proud to have Mark on our team, he is a shining example of our team and the efforts they put into delivering a fun experience for all of our customers.
Mark’s favourite part of our play frame is the Astra Slide (the big blue central slide), you can often see him racing kids down it in his spare time (all part of the service!). Mark is a big fan of the food available at Serendipity Sam’s Intergalactic Diner, and his favourite dish is our Chicken Burger (which contains 100% chicken breast).
Mark looks forward to welcoming you for a visit at our Romsey centre soon…
Social Networking with Serendipity Sam’s
If you would like other ways to stay in touch, and keep up to date with all of our latest news and offers, then why not join us on Facebook or Twitter…
On Facebook you can be the envy of your friends, and add Serendipity Sam as one of your friends!…
Click this link or the Facebook logo
….or become a fan of Serendipity Sam’s in Romsey and/or Christchurch.
Become a Facebook fan of Serendipity Sam’s in Romsey…
Serendipity Sam’s (Romsey) | Promote your Page too
Become a Facebook fan of Serendipity Sam’s in Christchurch…
Serendipity Sam’s (Christchurch) | Promote your Page too
You can follow our ‘tweets’ by following us on Twitter.
Our username is SerendipitySams
Our Twitter feed is at http://twitter.com/SerendipitySams
The Fire Alarm (Childrens Fire Safety Story)- Full Story – Featuring Serendipity Sam
One sunny morning Jeremy the giraffe was walking through the house doing his monthly check of the smoke alarms, when all of a sudden…
“Somebody has taken the battery out of this smoke alarm!” shouted Jeremy.
He ran through to the kitchen where Bella was washing up breakfast.
“Have you seen the battery from the smoke alarm, Bella? asked Jeremy.”
“No, I haven’t Jeremy” replied Bella.
So Jeremy went through into the lounge where Kitty was watching television.
“Have you seen the battery from the smoke alarm, Kitty?” asked Jeremy.
“No Jeremy, I haven’t” said Kitty
With that Jeremy ran out into the garden where Sam was playing football. “Have you seen the battery from the smoke alarm, Sam?” asked Jeremy.
“No I haven’t Jeremy” said Sam.
With that Jeremy ran out into the garden where Sam was playing football. “Have you seen the battery from the smoke alarm, Sam?” asked Jeremy.
“No I haven’t Jeremy” said Sam.
No sooner had Sam said that, when they both heard a loud noise coming from the play room. They both ran in to find Lemmy the Lemur playing with his new radio controlled car.
“Lemmy, have you taken the battery out of the smoke alarm?” asked Sam
“I’m sorry guys, I didn’t think that it would matter if I just borrowed it for a little while” said Lemmy.
“Oh Lemmy” said Jeremy “You must never take the battery out of the smoke alarm or it won’t work! If we had a fire we could all get hurt” explained Jeremy.
Next Week: Fire Safety
Following the sucess of our Bonfire Night safety message, we aim to bring you a few more childrens safety articles/stories over the coming weeks.
Next week, we bring you Fire Safety which includes the importance of checking your smoke alarms at home.
Coming very soon will also be, The Green Cross Code.
If there is anything you’d like to see on our blog, please get in touch at mail@serendipitysams.co.uk
Smallprints Fingerprint Jewellery @ Serendipity Sams
Wendy from Smallprints will be visiting our centres in Romsey and Christchurch in the lead up to Christmas with her fantastic selection of products, further details and dates will be posted soon.
Smallprints offer a range of great products which could be a perfect Christmas present for mum or dad, or any other relative.
