Party Discounts… Party For Less

Don’t forget if you’re a Serendipity Sam’s member there are some very special discounts available for you to party with us…

Full information on our party options and discounts can be obtained by calling the Party Hotline on 0845 450 7200 or by clicking here to visit our dedicated party website.

Please remember the best discounts are available when you book at least 1 calendar month (or more) in advance. Discounts are only available to members with valid membership cards.

Members can also take advantage of our credit crunch special, the ‘Budget Buster’ find out more by clicking here…. or here

PS: If you’re not a member, joining for a one-off fee of £10 will entitle you to the fantastic discounts not only on our parties, but also on your visits to our centres. Most customers who join when they book a party, easily cover the cost of their membership and more in savings! Talk to one of our team now on 0845 450 7200 or find out more about membership by clicking here.

It’s Monday, it’s JOKE OF THE WEEK…

Serendipity Sam’s – Joke of the week

Afternoon!

Every Monday we aim to post our favourite joke of the week, so make sure you check every Monday for a giggle. If you have a joke you’d like to share with Serendipity Sam and his team, send us an e-mail to mail@serendipitysams.co.uk

This joke is perfect for getting you into the Christmas spirit, thanks to Ben who visits our Romsey centre. If you’d like to find out more about Christmas parties and Christmas present ideas for kids from Serendipity Sam’s – click here.

Why is it always cold at Christmas?

Scroll down for the answer…

Team Member Profile: Mark (Romsey)

Mark (Romsey), Customer Service Host

In the latest of our team member profiles, we introduce Mark who forms part of the customer services team at our Romsey (near Totton, and Southampton in Hampshire) play and party centre.

Those of you who have been lucky enough to meet Mark will agree that he really loves to please our customers, he has a really genuine customer service ethic which has won him many internal awards through our ‘Going for Gold Customer Service’ award scheme. Mark can often be found at our diner, where he will serve you the best of our food and beverage offerings with a big smile on his face – he is also very keen to help keep our centre clean and tidy, and often helps both during, and after our trading hours to make sure the entire building is at its best.

Mark has been with Serendipity Sam’s for just over a year now, starting initially as a ‘Play Host’ helping to ensure that the play area’s remained safe, helping children find their way around and generally making sure everyone was safe and happy!

Earlier this year Mark was transferred to our customer service team, which is where he works now hosting parties, serving on the diner, and keeping our customers happy. Recently Mark was awarded the Romsey Team Member of the Year 2009 award for his outstanding contribution to the team where he always delivers, and ensures that his colleagues and customers all have smiles on their faces. When you meet Mark, just see if his enthusiasm for fun, politeness and overall great customer care doesn’t inspire you – we are very proud to have Mark on our team, he is a shining example of our team and the efforts they put into delivering a fun experience for all of our customers.

Mark’s favourite part of our play frame is the Astra Slide (the big blue central slide), you can often see him racing kids down it in his spare time (all part of the service!). Mark is a big fan of the food available at Serendipity Sam’s Intergalactic Diner, and his favourite dish is our Chicken Burger (which contains 100% chicken breast).

Mark looks forward to welcoming you for a visit at our Romsey centre soon…

The Fire Alarm (Childrens Fire Safety Story)- Full Story – Featuring Serendipity Sam

One sunny morning Jeremy the giraffe was walking through the house doing his monthly check of the smoke alarms, when all of a sudden…

“Somebody has taken the battery out of this smoke alarm!” shouted Jeremy.

He ran through to the kitchen where Bella was washing up breakfast.

“Have you seen the battery from the smoke alarm, Bella? asked Jeremy.”

“No, I haven’t Jeremy” replied Bella.

So Jeremy went through into the lounge where Kitty was watching television.

“Have you seen the battery from the smoke alarm, Kitty?” asked Jeremy.

“No Jeremy, I haven’t” said Kitty

With that Jeremy ran out into the garden where Sam was playing football. “Have you seen the battery from the smoke alarm, Sam?” asked Jeremy.

“No I haven’t Jeremy” said Sam.

With that Jeremy ran out into the garden where Sam was playing football. “Have you seen the battery from the smoke alarm, Sam?” asked Jeremy.

“No I haven’t Jeremy” said Sam.

No sooner had Sam said that, when they both heard a loud noise coming from the play room. They both ran in to find Lemmy the Lemur playing with his new radio controlled car.

“Lemmy, have you taken the battery out of the smoke alarm?” asked Sam

“I’m sorry guys, I didn’t think that it would matter if I just borrowed it for a little while” said Lemmy.

“Oh Lemmy” said Jeremy “You must never take the battery out of the smoke alarm or it won’t work! If we had a fire we could all get hurt” explained Jeremy.

 

Special offer at Sams Intergalactic Diner

We have a great special offer running at Sam’s Intergalactic Diner at the moment…

Choose any baguette, with a side of chips or onion rings and a cold drink for just £4.99
PLUS… If your child is a member, you may purchase this meal deal and receive a free childs meal worth £2.95 (so long as you show your membership card). Find out more about the members meal deal here.

 

Keep the kids healthy through the winter…

With many long winter nights ahead of us, there is a real danger that children substitute running around outside for the computer console or television. The Play Providers association (to which Serendipity Sam’s are approved members) is keen to raise awareness of this potential health risk and is urging parents to utilise some of the UK’s superb indoor play centres to ensure that children maintain the Government’s recommended 60 minutes of physical activity a day.

“With the nights now closing in, there is less opportunity for children to play outdoors and the danger is that instead of running around they spend their time sat in front of a computer or television”, says Janice Dunphy, Chair of the PPA. “The resulting in-balance of energy in versus energy out can then lead to an increase in weight and all the negative side effects this can have on a child’s health.”

Weight gain is not the only side effect of a reduction in activity due to long winter nights. The Mental Health Foundation recognises that a lack of exercise can darken mood, increase anxiety and reduce concentration – all recognised symptoms of Seasonal Affective Disorder (2) (SAD).

Maintaining activity levels will also help overcome the problems associated with a disturbed sleeping pattern, brought on by the clocks going back. According to The Chartered Institute of Physiotherapy, a lack of sleep can affect the immune system, growth and bone development, cognitive abilities and performance at school. (3)

Dunphy adds: “Many parents do not feel it is safe for children to play outside in the dark, but there are alternatives. The PPA has a network of more than one hundred superb indoor play centres across the UK where children can expend energy in a safe, supervised environment.

All PPA approved centres offer a good range of play equipment that challenges young minds as well as developing movement skills. The beauty of exercise in play centres compared with more structured activities is that it is exercise in disguise. Children are involved in fun, active play but at the same time they burn calories and get their government recommended 60 minutes per day without even realising it.”

Thanks to Play Providers Association for this article, and to PicApp for the image

WIN FREE ENTRY FOR YOU & 3 FRIENDS – Colouring Competition – Bonfire Night

Hey guys,

How would you like to WIN A FREE ENTRY TO SERENDIPITY SAM’S IN ROMSEY, OR CHRISTCHURCH? The FREE entry will be you and up to 3 friends (up to 4 children in total)

All you have to do is click this link, to download a PDF colouring sheet. Then just print it off, colour the pictures of me and my friends in, and return your entry to your local Serendipity Sam’s by 6.30pm on Sunday 11th November. I will select a winner at random, one for Romsey and one for Christchurch.

If you want to know more about Firework Safety, please see our Firework Safety & Story pages – select the topic from the right.

Serendipity Sam
x x

Hey.. Read our blog? Want a FREE Visit? Read on…

This Thursday is our special offer for our blog readers. You can find out more by checking out our previous post. This is a great offer, so don’t miss out! Click this link for full details- http://serendipitysams.wordpress.com/2009/10/16/exclusive-free-visit-blog-offer/

A quick reminder… Members Go Free Day

Don’t forget the next Members Go Free Day is this Friday (16th October). If you are a member you can visit our centres in Romsey or Christchurch (or even both!)  and members entrance is FREE.

Please remember your membership cards (membership cards must be shown for all offers); replacement cards cost just £1 each.

If you are not currently a Serendipity Sam’s Member, you can find out more by clicking here - membership costs just £10 per child and lasts until the child’s 11th Birthday.

We look forward to seeing you at…

Serendipity Sam's in Christchurch, Dorset

Reid Street, Christchurch, BH23 2BT
Tel: 01202 481015

and

Serendipity Sam's in Romsey, Hampshire

Romsey Industrial Estate, Greatbridge Road, Romsey, SO51 0HR
Tel: 01794 514242

Team Member Profile: Sam (Romsey)

Sam (Romsey), Duty Manager/Supervisor

In the first of our team member profiles we introduce one of the Duty Manager/Supervisors from our Romsey play and party centre (near Southampton, Hampshire).

Those of you who have visited Serendipity Sam’s in Romsey may have met Sam, you can often find him ensuring our team members are offering great service, and keeping our centre clean and tidy. Sam’s favourite part of our play frame is the aerial runway, where you can jump on a buoy and slide from one end to the other.  Sam’s favourite dish on the menu is our Italian Chilli Pasta.

Sam has worked for Serendipity Sam’s for almost 2 years now during which time he has been involved in a variety of different roles.
Starting with us a Play & Party Host, Sam was responsible for ensuring the smooth running of childrens parties in our indoor play centre in Romsey.  Sam was later promoted to unit trainer where he was responsible for training new team members, and ensuring our team were constantly aware of our key policies and procedures (fire training, child protection, security, etc).  In his current role, Sam is responsible for leading the diner operation and its team, Sam also acts as Duty Manager so will often be seen ensuring all of our team and customers have big smiles on their faces.

Sam is an appointed first aider, has a Level 2 Award in Food Safety, and has completed many other training modules including play frame maintenence.

Sam is a valued member of the Sam’s team at Romsey and he looks forward to seeing you soon…